Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of vitolapos.com (the “Site”), operated by Vitola POS (“Vitola,” “we,” “us,” or “our”). By using the Site, requesting a demo, or opting into our text messages, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

The Site is intended for owners, operators, and staff of tobacco retail businesses who are 21 years of age or older. By using the Site you represent that you meet this requirement. Use of the Vitola software itself is governed by a separate customer agreement provided during onboarding.

Vitola offers text messaging to people who opt in through the consent checkboxes on our contact form. Two types of messages are available, each with its own consent:

• Demo and account messages: texts about your demo request, scheduling, quotes, onboarding, and customer care.
• Marketing messages: texts about new features, promotions, and offers. Consent to marketing messages is optional and is not a condition of any purchase.

Message frequency varies. Message and data rates may apply, depending on your mobile plan. You can cancel at any time by replying STOP to any message; after you reply STOP, we will send one final message confirming that you have been unsubscribed. For help, reply HELP to any message, email support@vitolapos.com, or call (929) 477-6398. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your mobile information.

Information on the Site, including any pricing discussion, is for general information and does not constitute a binding offer. A quote becomes binding only when set out in a written agreement signed by both parties.

The Site and its content, including the Vitola name, wordmark, design, text, and software, are owned by Vitola or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Site without our written permission.

• Do not use the Site in any way that violates applicable law
• Do not attempt to gain unauthorized access to the Site or its systems
• Do not use the Site to transmit malware or harmful code
• Do not scrape, harvest, or collect information about others without consent

The Site is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error free, or secure. Nothing on the Site is legal, tax, or compliance advice; you are responsible for complying with the laws that apply to your business.

To the fullest extent permitted by law, Vitola will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred dollars.

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in New York.

We may update these Terms from time to time. When we do, we will revise the date at the top of this page. Your continued use of the Site after changes take effect means you accept the updated Terms.

Questions about these Terms? Email support@vitolapos.com or call (929) 477-6398.